Privacy Policy: Protecting Your Information

At Plynco, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or purchase our products. Please read this policy carefully to understand our practices regarding your data and how we aim to protect it.

1. Information We Collect

a. Personal Information

We collect personal information when you provide it to us directly, such as:

  • Name
  • Email address
  • Phone number

b. Non-Personal Information

Automatically collected data includes:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Website usage statistics

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience and gather analytics.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you regarding your orders or inquiries
  • Improve website functionality and design
  • Provide personalized recommendations and marketing
  • Comply with legal obligations

Your data is handled in accordance with this policy and applicable data protection laws, including GDPR where relevant.

3. Sharing Your Information

a. Third-Party Service Providers

We may share your data with trusted third parties to facilitate:

  • Payment processing
  • Order fulfillment
  • Marketing campaigns
  • Website analytics

These parties are required to adhere to strict data protection measures.

b. Legal Obligations

We may disclose your information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal processes
  • Protect the rights or safety of Plynco, its users, or others

c. Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets.

4. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Once the retention period ends, your data is securely deleted or anonymized.

5. Your Rights

a. Access and Correction

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or incomplete data

b. Data Portability

Request a copy of your data in a machine-readable format.

c. Right to Erasure

Request the deletion of your personal data, subject to legal and contractual obligations.

d. Opt-Out

Opt-out of marketing communications by:

  • Clicking the "unsubscribe" link in emails
  • Contacting us directly

6. Security Measures

We implement robust security measures to safeguard your information:

  • Encryption of sensitive data
  • Regular security audits
  • Access controls and authentication measures

However, no system is entirely foolproof. We encourage you to take precautions to protect your personal data when using the internet.

7. Cookies and Tracking Technologies

For details about how we use cookies and manage your preferences, please review our Cookie Policy.

8. Children’s Privacy

Plynco’s website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

If you are accessing our site from outside the United Kingdom, please note that your information may be transferred, stored, and processed in the UK or other countries where our servers or third-party service providers are located. By using our website, you consent to these transfers.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with an updated effective date.